Email support
Contact support@bookleap.app with your device model, app version, platform, and a short description of what happened.
BookleapBookleap Support
Help with Premium restore, sync, export, import, account access, and common Bookleap issues.
Restore Premium
Open Bookleap settings and use Restore Purchases. Make sure you are signed in with the same Apple ID or Google account that purchased Premium.
Sync problems
Check your internet connection, confirm you are signed in, update Bookleap, then reopen the app and try syncing again.
Export and import
Use export before switching devices or resetting the app. If an import fails, keep the original file and contact support with the error details.
Common issues
If books, notes, quotes, or sessions look missing, first verify the selected account and wait for sync to finish before creating duplicate data.
FAQ
Bookleap stores books, statuses, pages, reading sessions, quotes, notes, characters, genres, goals, and settings used to keep your reading progress organized.